The AI-enabled back office for trades

We run the office. You run the jobs.

TydraPod handles the repetitive office work around customers, jobs, quotes and invoices—so the business keeps moving while you’re on site.

Book a 15-minute call See how it works

AI keeps watch. A real person handles the work.

01

Managed service, not software

02

AI efficiency

03

Real human judgement

BACK OFFICE LIVE

INCOMING

ENQUIRYNew customer
QUOTEFollow-up due
INVOICEReminder needed
TYDRAPOD

ORGANISED

CUSTOMERUpdate sent
FOLLOW-UPMoving forward
OWNERDecision flagged
ENQUIRIESJOBSQUOTESINVOICES

INSIDE THE TYDRAPOD BACK OFFICE

Watch the office work keep moving.

One managed process keeps the routine work around the job connected. Scroll through an example workflow—no invented customer data, just the practical work TydraPod can handle.

BACK OFFICE ACTIVEEXAMPLE WORKFLOW
ENQUIRYJOBFOLLOW-UPSUMMARY
01

Enquiry received

New work lands in one place.

The enquiry is captured with the useful details ready, instead of being left inside a missed call or message thread.

CAPTURED
02

Details organised

The customer and job stay connected.

Contact details, the request and the next action are kept together so the job can move without relying on memory.

ORGANISED
03

Customer update

The customer hears from the business.

A clear routine update is prepared and handled properly while the owner stays focused on site.

UPDATE READY
04

Quote follow-up

Good opportunities keep moving.

An outstanding quote is tracked and the next follow-up is scheduled before it disappears beneath newer work.

SCHEDULED
05

Invoice reminder

Payments do not sit unnoticed.

An overdue invoice triggers a polite reminder, helping cash flow move without another awkward evening task.

REMINDER DUE
06

Owner decision

Only the decisions come back to you.

Anything commercial, technical or sensitive is clearly flagged with the context needed to make the call.

FLAGGED
07

Weekly overview

You see what matters, clearly.

A simple overview shows what moved, what is waiting and what needs your attention—without digging through the phone.

SUMMARY READY

THE REAL SECOND SHIFT

The job finishes. The work doesn’t.

You get home after a full day and the office is still waiting in your pocket. The business keeps following you long after the tools are put away.

THE SECOND SHIFT10:47 PM
Customer messageAny update on tomorrow?1
Quote waitingSent six days ago2
Diary changeThursday needs moving3
Invoice reminderPayment now overdue4
Message thread18 unread messages5
Evening adminThe second shift begins6
OWNER LOAD
01

Customer message

Any update on tomorrow?—one more thing that depends on you noticing, remembering and acting.

02

Quote waiting

Sent six days ago—one more thing that depends on you noticing, remembering and acting.

03

Diary change

Thursday needs moving—one more thing that depends on you noticing, remembering and acting.

04

Invoice reminder

Payment now overdue—one more thing that depends on you noticing, remembering and acting.

05

Message thread

18 unread messages—one more thing that depends on you noticing, remembering and acting.

06

Evening admin

The second shift begins—one more thing that depends on you noticing, remembering and acting.

When follow-ups get missed, it doesn’t just cost you evenings. It costs jobs, cash flow and customer trust.

FROM BOTTLENECK TO BACK OFFICE

Same business. A completely different evening.

WITHOUT TYDRAPOD

The work waits for the owner.

  • Everything lives in your head and phone
  • Customers chase for updates
  • Quotes quietly go cold
  • Invoices sit unpaid
  • Evenings disappear into admin
WITH TYDRAPOD

The office work keeps moving.

  • Customers stay informed
  • Quote follow-ups happen on time
  • Payments keep moving
  • Important decisions get flagged
  • You see what matters without chasing every detail

See what you could take off your plate first.

Book a 15-minute call

ONE CONNECTED BACK OFFICE

From first enquiry to final review.

Not a random list of admin tasks. Each stage remains connected to the one before it, so the office side of the job keeps moving forward.

JOB JOURNEY CONNECTED
01Enquiry
02Job
03Update
04Quote
05Invoice
06Review
01Enquiry

New work gets organised

Fresh enquiries are captured and kept in order, so the right details are ready when needed.

02Job

The diary stays clear

Customer and job information stays together, giving everyone a clearer view of what is happening next.

03Update

Customers hear from you

Routine updates go out properly, so customers are not left wondering or chasing while you work.

04Quote

Good work does not go cold

Outstanding quotes are tracked and followed up instead of disappearing beneath newer messages.

05Invoice

Payments keep moving

Polite reminders are sent on overdue invoices, helping improve cash flow without another awkward evening call.

06Review

Finished jobs build trust

Happy customers are asked for a review while the good experience is still fresh.

TECHNOLOGY + JUDGEMENT

Repetitive work handled. Real judgement where it matters.

Technology keeps the routine work visible. A real person checks the context, communicates properly and keeps your business moving.

01 / SYSTEM

AI KEEPS WATCH

Fast on the repeatable work.

  • Organises tasks
  • Monitors follow-ups
  • Drafts routine communication
  • Identifies what needs attention
  • Produces clear summaries
02 / PERSON

A REAL PERSON HANDLES THE BUSINESS

Thoughtful where it matters.

  • Communicates with customers
  • Coordinates the work
  • Checks context
  • Applies judgement
  • Escalates important decisions
01 / SYSTEM

The repetitive work stays visible.

Tasks, follow-ups and routine drafts are organised before they become another thing for the owner to remember.

02 / PERSON

The relationship stays human.

A real person checks the context, handles the communication and escalates the decisions that genuinely need you.

The speed of AI.The judgement of a real person.

BUILT FOR THE GROWTH GAP

Too busy to keep winging it. Not ready to build a full office.

TydraPod is built for established trade businesses that have grown beyond managing everything informally, but do not want the cost and responsibility of hiring, training and managing a full-time administrator.

A GOOD FIT

You have work. You need breathing room.

  • Established, busy and owner-led
  • A small field team or regular subcontractors
  • Consistent enquiries and jobs
  • The owner is still caught in the office work
  • Ready to hand over repeatable admin

— PROBABLY NOT YET

The service works best with a clear, repeatable rhythm.

  • You only need an occasional one-off task
  • You want technical or commercial decisions outsourced
  • You need unlimited, instant support at all hours
  • You are not ready to agree a clear working process
  • Your work volume is not yet consistent
RoofingPlumbingHeating & HVACElectricalBuildingLandscapingCleaningFlooringPest controlProperty maintenance
Will Forbes, founder of TydraPod
WILL FORBESFOUNDER, TYDRAPOD

WHY I BUILT TYDRAPOD

Built from experience, not theory.

“

I built TydraPod after running my own cleaning and property-service business and realising the jobs weren’t what kept me up at night—the office side did.

Customer messages, scheduling, quotes, invoices and dozens of small things to remember all followed me home after a full day’s work.

TydraPod is the back office I wish I’d had: practical support that keeps the routine work moving without giving the owner another person or system to manage.

Will ForbesFounder, TydraPod

FOUNDING-CLIENT LAUNCH

Get your office under control—without hiring one.

We’re opening a small number of founding-client spaces for established trade businesses.

You’ll work directly with the founder to identify the office work taking the most time, set up a clear working process and get the essential support moving quickly—without a drawn-out implementation.

Apply for a founding-client space 15 minutes. No hard sell. We’ll work out whether it genuinely fits.
01

Direct founder setupBuild the working process together.

02

Start with the biggest painFocus on the work stealing the most time.

03

Founding-client termsPreferential terms for the initial group.

04

A voice in the serviceYour feedback helps shape what comes next.

STRAIGHT ANSWERS

Questions you’ll probably have.

And a few we’d ask too, if it were our business.

01What exactly can TydraPod handle?

We agree the repeatable office work that will make the biggest difference first. That can include organising enquiries, keeping job and customer details in order, routine customer updates, quote follow-up, invoice reminders, review requests and a simple weekly overview.

02Is this just an AI chatbot?

No. Technology helps watch the workload, organise tasks, draft routine messages and spot what needs attention. A real person handles the work, checks the context and knows when something needs your decision.

03Will customers still feel like they are speaking to my business?

Yes. We learn how your business communicates and work within clear guidelines agreed with you. The aim is calm, professional communication that feels like a natural part of your company—not a faceless helpdesk.

04Do I need to change the way my whole business works?

No. We start with the essential work that is already causing the most friction. A clear process helps, but there is no drawn-out software project or need to rebuild everything at once.

05How quickly can we get started?

Once we have agreed the scope and working rules, your essential back-office support can be set up and moving quickly. The exact timing depends on the workload and how your information is currently organised.

06What happens when something needs my decision?

It gets flagged clearly, with the useful context attached. You make the call on anything commercial, technical or sensitive; TydraPod keeps the routine work moving around it.

07Is this the same as hiring a virtual assistant?

No. You are not given a freelancer to brief, train and manage. TydraPod is a managed back office: we agree the process, run the recurring work and surface what needs your attention.

08How much does it cost?

It depends on your job volume, customer communication and the work you want handled. The first call is simply to understand the workload and decide whether TydraPod is a sensible fit for your business.

THE OFFICE CAN KEEP MOVING

You didn’t build a trade business to spend every evening running the office.

Let TydraPod handle the repeatable work while you focus on the jobs, the team and the decisions only you can make.

Book a 15-minute call